Survey Processing Automation using WiseSURVEY & ABBYY FlexiCapture
Nowadays, business process automation plays a very important role in business success. Companies that use this modern and efficient instrument have an important competitive advantage. Automation of such routine processes as manual data entry from paper media into a computer allows you to start immediately saving money from each processed document.
For many years, WiseTREND has been specializing in helping companies to implement solutions that automate workflow. One such solution is WiseSURVEY. This is a plugin for ABBYY FlexiCapture that allows you to automate the survey and questionnaire processing. It is made with all the requirements of the business, as well as using the most modern technologies. Next, let’s look at the benefits that a survey processing automation can bring to a company with WiseSURVEY & ABBYY FlexiCapture.
Processing surveys requires a constant concentration of attention from employees. But it is difficult to maintain constant concentration when you have to deal with such a monotonous process as manual data entry. Therefore, errors occur inevitably. Using WiseSURVEY & ABBYY FlexiCapture to automate the survey processing reduces the number of errors several times.
Increase processing speed
Almost always, the survey processing time is important in order to achieve the maximum quality of customer service. This is very important in the competition for the client. Automating the survey processing using the solution from WiseTREND based on ABBYY FlexiCapture allows you to achieve a speed increase of up to 6 times, compared with manual data entry.
Easy and fast scalability
The flow of documents requiring processing is never constant. ABBYY FlexiCapture scales easily, allowing more or fewer surveys to be processed.
Transparency and manageability
WiseSURVEY & ABBYY FlexiCapture solution has built-in analysis and monitoring tools to manage and control the survey processing.
Integration with any systems
Survey processing does not end with data capture and verification. Captured data must be exported to some external system in order to include them in further business processes. WiseSURVEY & ABBYY FlexiCapture has built-in tools for exporting into data files, databases, MS SharePoint, as well as the ability to configure integration with any third-party system using scripts.
Summing up, the WiseSURVEY plugin for ABBYY FlexiCapture is a tool that can give you an important competitive advantage and improve customer service. Contact us and start implementing innovative technologies in your business today.