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Standard Process for Managed Document Conversion and Outsourcing

Document Conversion and Outsourcing OCR-IT Document Conversion Services Team uses the following methodology and project progress tracking for every Document

June 25, 2024 · By Ilya Evdokimov · 2 min read

Key takeaway

Document Conversion and Outsourcing OCR-IT Document Conversion Services Team uses the following methodology and project progress tracking for every Document Conversion task.

<h2 id="document-conversion-and-outsourcing">Document Conversion and Outsourcing</h2> <p>OCR-IT Document Conversion Services Team uses the following methodology and project progress tracking for every Document Conversion task.</p> <table> <thead> <tr> <th></th> <th></th> <th></th> </tr> </thead> <tbody> <tr> <td><strong>Party</strong></td> <td><strong>Stage</strong></td> <td><strong>Task</strong></td> </tr> <tr> <td>Client</td> <td>INITIATION</td> <td>Issue the Order for Service, complete Service Agreement, discuss project progression.</td> </tr> <tr> <td>Client</td> <td>PREPARATION</td> <td>Prepare documents for processing.  Documents should be in PDF (without password protection or content extraction limitations), TIF, JPEG, BMP, PNG file format.  Documents may be in sub-folder structure, or in a single folder.  This original structure will be preserved for Delivery.</td> </tr> <tr> <td>Client</td> <td>SEND</td> <td>Documents should be provided to OCR-IT for processing. Media options are: – FTP (OCR-IT will provide secure FTP location) – HDD (Recommended for large volumes over several GB) – Any other standard storage media, such as USB drive, flash card, DVD, etc. Sending options are: – FedEx – FTP – Local pickup (for urgent projects)</td> </tr> <tr> <td>OCR-IT</td> <td>SETUP</td> <td>Documents are received and checked for transmission errors.  Processing profile is created.  Processing settings are confirmed to client.</td> </tr> <tr> <td>OCR-IT</td> <td>PROOF RUN</td> <td>A small sample set is processed using created settings.  Processed set is delivered to client for review.</td> </tr> <tr> <td>Client</td> <td>PROOF CHECK</td> <td>Sample is reviewed and settings confirmed.  Upon confirmation, OCR-IT locks down settings to be used for the entire volume.</td> </tr> <tr> <td>OCR-IT</td> <td>PRODUCTION</td> <td>Entire volume goes into production with confirmed settings.  Progress updates are provided every 48 hours to completion.</td> </tr> <tr> <td>OCR-IT</td> <td>QA</td> <td>Upon completion, results are checked using following techniques: – Total count IN = total count OUT – File name IN = file name OUT – Random spot check to verify successful processing (searchability) and desired file format output (per settings) NOTE: Some projects may or may not include manual verification of text.</td> </tr> <tr> <td>OCR-IT</td> <td>DELIVERY</td> <td>Entire result is sent to Client using same delivery method as in SEND stage, unless explicitly requested by Client to be something difference.</td> </tr> <tr> <td>OCR-IT</td> <td>BILLING</td> <td>Invoice covering processing results is sent.  Final processing report is also provided.</td> </tr> <tr> <td>Client</td> <td>ACEPTANCE</td> <td>Client has 2 calendar weeks after receiving the DELIVERY to check results and communicate any questions or issues.  After 2 weeks after client receives results, unless otherwise requested by Client, project is considered delivered and closed.</td> </tr> </tbody> </table> <p>This process can be customized and adjusted to customer-specific needs and requirements.</p> <p>OCR-IT offers incremental deliveries for large projects, which provide our clients with processed documents in stages, based on mutually agreed upon schedule.</p> <hr /> <p>Ready to automate your document processing? <a href="/contact/">Contact WiseTREND</a> to discuss your project.</p>

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