Annual Support/Maintenance/Upgrades (SMUA) for ABBYY FlexiCapture, Recognition Server
This plan is designed for customers to receive on-going technical support, answers to questions, subscription to updates and newsletters, assistance, and upgrades. It provides constant support for the software purchased, and includes protection of the investment by including upgrades to subsequent software versions, as they become available (professional services for custom work and performing the upgrade are quoted separately). Support is available via: phone, e-mail, Web, and/or remote access such GoToMeeting (provided by WiseTREND), or other customer authorized access.
Renewal of SMUA happens annually on the anniversary of the original purchase, unless bundled to previously purchased SMUA.
Ilya Evdokimov is a long-term practitioner and expert in leading Optical Character Recognition (OCR), Data Capture and Document Processing techniques, technologies and solutions. With over 15 years of experience spanning enterprise software implementations, mobile applications development, cloud-based systems integration and desktop-level automation, Ilya Evdokimov uses through industry knowledge and experience to achieve high efficiency and workflow optimization in most challenging paper-dependent and digital image capture environments.